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Published: November 20, 2009 3:00 a.m.

Glitch snarls air traffic in latest FAA woes

Harry R. Weber and Joan Lowy
Associated Press
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Associated Press

Travelers line up at the Northwest check-in area in Portland, Ore., on Thursday. For the second time in a little more than a year, an FAA glitch caused widespread delays and cancellations.

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ATLANTA – For the second time in a little more than a year, a glitch at one of the two centers that handle flight plans for the nation’s air travel system set off delays and cancellations for passengers around the country.

The snarl Thursday – traced to something as simple as a single circuit board – prompted calls for more money and manpower at the Federal Aviation Administration, which has struggled to overhaul the air traffic system.

The circuit board, at an FAA center in Salt Lake City, is part of a multibillion-dollar communications network that the agency has spent years installing as part of plans to modernize air traffic control.

A government watchdog said last year the network was over budget and plagued by outages. On a single day in 2007, the failure of parts of the network was responsible for 566 flight delays.

Aviation experts are unsure whether any system that relies on the interconnectedness of computers can prevent glitches from causing havoc unless there are sufficient backup systems to handle the thousands of flight plans filed each day in the U.S.

“A good communications system should have enough redundancy that a failure shouldn’t hurt it that badly,” said Michael Ball, a University of Maryland professor who specializes in aviation operations research.

Hundreds of flights were canceled or delayed from Atlanta to Houston to Phoenix after the problem began about 5 a.m. The glitch was fixed about four hours later, but scattered delays were reported throughout the day. Planes in the air were never in danger.

The glitch apparently didn’t affect Fort Wayne International Airport.

“I think we dodged this one,” said Dave Young, vice president of air service development at the airport.

At 11 a.m. there were no delays listed at Fort Wayne International Airport, Young said, and if there had been problems earlier they were not noticeable.

Lawmakers in Washington pounced. Sen. Charles Schumer, D-N.Y., said the country’s aviation system is “in shambles” and the FAA needs more resources to prevent similar problems.

Jeff Wiehe of The Journal Gazette contributed to this story.