Observations about leadership
Managers are people developers
Thirty-five percent of managers are engaged and 33 percent of U.S. employees are engaged. Managers, according to a Chicago-area consultant, have 70 percent influence on employee e ...
September 23, 2018 1:00 am
Author's vacation solution? Cross-train staff
That peak summer vacation season? Yes, we all survived it again. Labor Day has come and gone; now onto more consistent schedules in the workplace. Usually, anyway. An article by ...
September 16, 2018 1:00 am
Conversing with staff key to success
What you expect is your vision. The standard. The goal. What you get is reality, even if it falls short of your vision. When that happens, what should come next is a “gap c ...
September 9, 2018 1:00 am
Survey finds US workers crave appreciation
I would call this a mailbag column, but most of what I'm going to share came through my inbox. As we prepare to celebrate Labor Day tomorrow, what follows are highlights from vari ...
September 2, 2018 1:00 am