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Goodbye, complimentary Champagne.
For the first time since American Express Business Travel began tracking its business travelers’ airfare purchases in 1999, more than half were flying the cheap seats overseas.
Those flying economy on international flights soared 13 percentage points to 56 percent in the first three months this year.
The number has historically been in the low 40s, American Express said, and is rising now as companies focus on cutting costs.
Business travelers flying coach on domestic flights remained near 90 percent.
Companies’ airfare costs also came down as the price of travel fell across the board in the first quarter. Domestic ticket prices dropped 9 percent through March, while international ticket prices were down 12 percent. In 2008, they rose 7 percent and 8 percent, respectively.
The average domestic ticket price was $213 in the first quarter.
People were also spending less on lodging.
The average rate for hotel rooms in the U.S. fell to $180 in the first quarter from $203 last year.
“A buyers’ market emerged at the end of last year, and is in full force today,” said Frank Schnur, a vice president at American Express’ business travel division.
The survey is based on American Express’ database of its business travel clients’ airfare purchases and hotel rooms booked.
Be careful how you greet the receptionist, because his or her impression of you could determine whether you get hired.
A recent survey of 150 senior executives found that 61 percent said they consider their assistant’s opinion important when evaluating potential new hires.
“As soon as they enter the parking lot, job seekers should be on their best behavior,” said Robert Hosking, executive director of staffing firm OfficeTeam, which commissioned the survey. “Just as treating the waiter rudely at a restaurant creates a bad impression, being discourteous or abrupt with a company’s receptionist or office staff can reveal character – or lack of it – in job applicants.”
OfficeTeam offers these tips to win over the hiring manager’s right-hand person:
•Mind your phone etiquette. Learn the person’s name and be friendly and professional when contacting the “gatekeeper.”
•Make a memorable introduction. Start a light conversation if it appears he or she isn’t too busy, and inquire about news or information about the organization you uncovered in your research.
•Be engaged. After checking in, avoid snacking, chewing gum, talking on the phone or listening to your headphones.
•Be sure to say goodbye to those you’ve met and thank anyone who assisted you.
