Statement issued Wednesday:
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: TrueLiving Heater Fans and Portable Quartz Radiant Heaters
Units: About 92,000
Sourcing Agent: Atico International USA, Inc. of Fort Lauderdale, Fla.
Importer/Retailer: Dollar General Stores, of Goodlettsville, Tenn.
Hazard: These heaters have caught fire, posing a fire hazard to consumers.
Incidents/Injuries: Atico has received eight reports of the A14B1053 Heater Fan overheating and 21 reports of the A14B0979 Quartz Heater. Reports for the A14B1053 Heater Fan included one report of damage to an electrical outlet and wall and one report of flames coming out of the front of the unit. Reports for the A14B0979 Quartz Heater included damage to the heater's plug, one report of flames coming from a control knob and one report of a consumer receiving minor burns to the hand. For both products, reports included incidents of smoke and melting of the plastic casing.
Description: Both heaters can be identified by the following model and item numbers and universal product codes (UPC):
Model # Item # UPC
Heater Fans NSB-200B A14B1053 40022749831
Portable Quartz Radiant Heaters HD-700 A14B0979 400022750066
Model numbers are found on a silver colored sticker on the bottom of the unit. Additionally, both heaters are marked with manufacturing dates between 6/1/2010 and 8/30/2010. The date code appears as "DATE CODE: 0610"
Sold exclusively at: Dollar General Stores from September 2010 to December 2010. The heater fans sold for about $15 and the quartz radiant heater sold for about $42.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled heaters and return them to any Dollar General Store for a full refund.
Consumer Contact: For additional information, contact Atico International USA toll-free at (866) 448-7856 between 9 a.m. and 5 p.m. ET, Monday through Friday, or visit the firm's website at www.aticousa.com
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting www.saferproducts.gov
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at www.cpsc.gov.