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SmartGov phase 2
City website: The site,, has been redesigned with improved service links and service forms, subscription service for email notifications and a comprehensive meeting calendar.
Information notices: People can sign up for notifications on job openings, news releases, park information, vendor news or Animal Care & Control postings.
SmartGov ordinance view: This allows residents to read the content of each bill considered by City Council. It also enables visitors to go to the City Council’s actual discussion and its vote on the selected ordinance.
Fencepost: This discussion site allows users to hold conversations in the form of posted messages. Forums are initially geared toward neighborhoods and vendors.
Citizens Square blog: The blog provides a place to ask questions and gather information. It will also feature articles by city staff on issues of interest to the community.
Twitter: The mayor will begin tweeting as he visits locations around the community, giving his Twitter followers insight into the life of their mayor and the work of the city.
Facebook: This will offer the opportunity for immediate conversations that enhance the city experience and capture the input of its residents and fans.
Trails widget: This provides trail enthusiasts with information about trail conditions and temporary closures that are due to maintenance, flooding or other causes.
Source: City of Fort Wayne

City’s new Web tools add roles for citizens

– Fort Wayne residents now have several more ways to have a conversation with Mayor Tom Henry and his administration.

On Wednesday, Henry announced the second phase of his online SmartGov initiative. It now includes an updated website, a social media presence, a community forum and a city-run blog, all found at

The new tools will give residents a chance to present their ideas to the city, ask questions and find useful information, Henry said.

“Our residents have great ideas, and we want to hear them,” he said.

The first phase of SmartGov included posting city contracts and expenses on the city’s website. Deputy Mayor Beth Malloy said the latest phase is more about giving residents the opportunity to interact with the administration.

It allows people to register for email updates on city news releases, job postings, parks information or pet adoptions. The new website also has a calendar of city events, including neighborhood presidents’ meetings.

The SmartGov feature now also allows residents to see bills that have moved through the City Council, how members voted on them and video of the bill’s discussion.

Malloy said Clerk Sandy Kennedy’s staff spent countless hours scanning documents and gathering information to create the site, which includes bills going back to the start of last year. It is expected to be updated weekly.

The new tools include a widget for an iPhone that lets users know when sections of the city’s trails are closed because of flooding.

The online rollout also includes a city presence on Facebook and Twitter. Henry’s first tweet directed people to a link asking them to adopt a playground to keep it safe and clean.

It also drew some derision from others on the site, who questioned whether the mayor had to get his tweets checked by Carolyn Grisko & Associates.

The city hired the Chicago firm last fall for $72,000, an amount that falls just below the threshold that requires council approval, to help create a strategy for how the city can use online and social media tools.

Malloy said the firm helped develop many of the policies for the tools unveiled Wednesday. She said the firm helped create a system for ensuring that fresh content is consistently posted to the website, for example.

One of the policies the city had to create was on how to handle public comments. Malloy said the city will allow negative comments to be posted but not disrespectful or vulgar ones.

The city also likely will need to update its internal policy on Internet use, given that Facebook and Twitter were blocked by the city offices’ computer system and could not be shown during the presentation.

Malloy said the new tools will likely add about 20 hours of work a week for the city staff, but that is being shared by numerous people. She said it is hoped the tools eliminate some work and costs for city departments, such as printing and mailing notices about meetings.