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Instant Recall


Ballard Designs recalls stepstools due to fall hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with Ballard Designs, today announced a voluntary recall of "Stafford" stepstools. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Ballard Designs "Stafford" stepstools

Units: About 2,500

Distributor/Retailer: Ballard Designs, Inc. of Atlanta, Ga.

Hazard: Plastic tabs on the feet of the stepstools can cause the stools to be unstable, posing a fall hazard to consumers.

Incidents/Injuries: Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.

Description: This recall involves Ballard Designs "Stafford" stepstools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the stepstools. Also printed on the underside bottom of the stepstools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the stepstool.

Sold at: Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on and from July 2009 through May 2011 for about $80.

Manufactured in: China

Remedy: Consumers should immediately remove the four plastic tabs from the feet of their stepstools. Instructions are available online at under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

Consumer Contact: For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at

To see this recall on CPSC's web site, including pictures of the recalled products, please go to: