Karen Shultz

Age: 53

Employer: Courier Kendallville

Month and year hired: September, 1977

Current job title: account manager/customer service

First job with the employer: order picker/packer

Most challenging job with the employer: Keeping everyone happy, both internal and external customers

Why the employee stayed so long: Enjoys working with the publishers; no two books are alike, which keeps it interesting

Why the employee is an asset to the employer: The company said Shultz is “in tune to customer needs and dedicated to customer satisfaction.” The company can also always count on Shultz to be on time and at her job.

Books currently reading: None

Hobbies, interests outside of work: Gardening, golf, line dancing, spending time with my family

How many years until employee retires: Ready now, but hoping to retire in eight years.

What the employee would like to be doing in retirement: Some volunteer work and just enjoying life; spending time with grandchildren.