NEW YORK – Those jobs arent coming back.
Thats what Steve Jobs reportedly told President Obama when asked at a dinner in early 2011 whether Apple would consider moving some of its manufacturing from China to the United States.
Jobs successor, CEO Tim Cook, might have another response for Obama: Yes, we can.
Though the metal edges of its PCs and mobile devices are as sharp and severe as ever, Apple is emerging under Cooks leadership as a kinder corporate citizen. Cooks announcement this week that the company is moving the production of one of its Mac computer lines to the U.S. is just the latest step in a softening of the companys image after the death in October 2011 of CEO and co-founder Jobs.
Cook is a gentler being in terms of how he projects himself, says Gartner analyst Carolina Milanesi. Thats partly of necessity, she says – few people would tolerate Jobs-like arrogance in a new CEO – but its also a reflection of Cooks personality.
Cook was born in Alabama and at age 52 it seems he is still very much a Southern gentleman. He joined Apple Inc. in 1998 from IBM Corp., where he worked for 12 years.
Starting out as Apples senior vice president of worldwide operations, Cook rose through the ranks to become chief operating officer. He made a name for himself as an expert organizer of manufacturing processes and a deft manager of supply chains. Cook ran Apples day-to-day operations for years before he was named CEO in August 2011, but stayed in the background while Jobs commanded the spotlight.
Cook didnt say which computers Apple would make in the U.S., or where the company might locate new facilities. But bringing assembly-line jobs back to the U.S. lights a symbolic beacon of hope for working-class Americans who worry that the global economy has no use for them.
Cooks reforms have been both internal and outward-facing. Earlier this year, he visited the Chinese factories where Apple products are assembled, amid an Apple-financed audit of working conditions. Shortly after, Foxconn promised to limit working hours and raise wages.
U.S. workers are getting a better deal too. The Wall Street Journal reported in early November that the company will let some employees take up to two weeks of paid leave to work on pet projects that might benefit the company. The program is similar to a famous perk available to Google employees, who get to devote 20 percent of their time to entrepreneurial hobbies.
In addition, the company now matches employee donations up to $10,000 a year.
Tim Cook himself made $100 million in charitable donations early in the year, another contrast to Jobs, who had little interest in philanthropy.
Under Cook, Apple has also become more investor-friendly. Jobs, perhaps scarred by Apples lean years in the 1990s, was opposed to Apple parting with its cash reserves. That lead to the company accumulating a rainy-day fund of nearly $100 billion in cash by the end of his tenure – a hoard that investors would have liked for themselves.
This year, Apple has begun sharing its wealth with investors for the first time in two decades, by paying dividends of nearly $10 billion a year.