LOS ANGELES – From Sports Illustrated to People to its namesake magazine, Time Inc. was always an innovator. But now when the troubled magazine industry is facing its greatest challenge, the company Henry Luce founded is struggling to find its way in a digital world.
Time Warner Inc.’s decision to shed its Time Inc. magazine unit last week underscores the challenges facing an industry that remains wedded to glossy paper even as the use of tablet computers, e-readers and smartphones explodes.
Although the new devices might seem to present an array of opportunity for Time Inc.’s 95 magazine titles, many publishers have found the digital transition troublesome. Digital editions of magazines represented just 2.4 percent of all U.S. circulation in the last half of 2012, or about 7.9 million copies, according to the Alliance for Audited Media.
Although that number more than doubled from a year earlier, it’s hardly gangbusters growth, considering that the number of tablets in the U.S. also more than doubled last year to 64.8 million, according to research firm IHS.
The fact that so few tablet owners are buying magazines on their devices is a concern because both ad and circulation revenue from print editions have fallen more than 20 percent since their peak near the middle of the last decade. And, according to forecasts, there’s no recovery in sight.
We have to get much better at capturing those (digital) readers, said Mary Berner, president of the Association of Magazine Media.
Before publishers can accomplish that, they need to address a number of problems, experts say. First, the range of free content on the Web has given some readers the impression that it’s not necessary to pay for the digital versions of magazine stories. Also, there’s no industry standard for pricing. Publishers aren’t in agreement over whether to include free access to digital copies as part of a print subscription.
There are technical challenges, too. It’s been difficult for magazine makers to create compelling digital editions that fit every screen size and resolution.
Berner acknowledges that customer confusion is part of what’s preventing the industry from selling more digital copies. She is working with industry players like Time Inc., Hearst Corp., Conde Nast and Meredith Corp. to standardize both the format of magazines and the way they are sold.
There used to be a couple ways you used to be able to get a magazine: you could subscribe or buy it at the newsstand. Now there’s 25 ways. Joe Average consumer just isn’t that clear on it yet, she said. The confusing part is hurting.
Advertisers are making matters worse. The ad industry has been slow to warm to the notion that they still need to pay top dollar to advertise in the tablet editions of magazines, even though much cheaper website ads are just a finger-swipe away.
But many magazines still command significant premiums. A full-page ad in Elle magazine, for instance, costs $155,680 to reach the readers of 1.1 million copies, or about $141 for every 1,000, according to a rate card that the magazine posted online.
Compare that to a 30-second ad during this year’s Super Bowl, which –at most– cost $37 per 1,000 TV households, or $4 million to reach 108 million TV sets, according to CBS. A typical website ad costs in the single-digit dollars per 1,000 viewers, although pricing varies by ad size and other features.
Magazine insiders say the price of their ad space is worth it because ads reach a targeted, engaged audience that actually wants to see the commercial come-ons. Even so, advertisers bristle at the idea that tablet editions command the same price premium as print pages.
The costs per thousand are out of whack, said George Janson, director of print for GroupM, a subsidiary of advertising agency giant WPP, whose clients include Ikea, Mars Inc., Marriott and Xerox. The advertising challenge is there haven’t been a lot of metrics. There’s very little accountability. That’s starting to change now at the advertisers’ insistence.
The magazine industry’s slim but growing digital subscriber base could help convince advertisers of the value of magazines. Research firm eMarketer predicts that while print magazine ad revenue will remain flat at about $15.1 billion from 2011 to 2016, digital magazine ad revenue will grow from $2.7 billion to $4.1 billion over the same period.
Tablets have reinvigorated magazine ad revenues, said eMarketer spokesman Clark Fredricksen.
Revenue at its Time Inc. unit slipped to $3.4 billion in 2012, about 38 percent below its peak in 2004. Operating profit declined to $420 million, down by more than half of the $934 million posted eight years earlier.
Meanwhile, magazine publishers are carefully parsing consumer behavior data to learn how they might make digital magazines more attractive to readers and advertisers.
Magazines don’t have a lot of time to figure the digital transition out. TV and digital ad spending is growing quickly, and there are more ways than ever to track down consumers and get a company’s message in front of them.
It’s not just print and TV and radio, said Brenda White, a senior vice president at Starcom USA. There are all these different digital channels: mobile, tablets, social. Publishing companies have had to evolve their business models to keep up.