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The Journal Gazette

  • Michelle Davies | The Journal Gazette Pam Potts watches as Kelly Box and Packaging employees perform chest compressions during CPR training. Potts coordinates workplace health training for RediMed Business Health Services.

Sunday, June 24, 2018 1:00 am

Wellness at region's workplaces her goal

SHERRY SLATER | The Journal Gazette


Name: Pam Potts

Age: 57

Job title: Wellness director and manager of business health services for RediMed Business Health Services

Background: Potts, a licensed practical nurse, graduated from Fort Wayne Community Schools' practical nursing program. She has also completed numerous college courses toward a registered nursing degree, a course in organizational leadership, and various certifications that allow her to teach wellness and tobacco cessation classes, among others.

Komets fans remember Reggie Primeau as one of the local hockey team's all-time greatest players.

Pam Potts remembers him as her dad – a Saskatchewan native who suffered from high blood pressure and diabetes. Health complications in his later years even forced the hockey hero to have a leg amputated.

Once Potts learned she could lessen her chances of disease by making careful choices about diet and exercise, she dedicated herself to a career in health care.

As the wellness director and manager of health services for RediMed Business Health Services, Potts and her staff visit local workplaces to conduct physicals and wellness screenings, administer flu shots and train employees in various skills, including CPR and stop-smoking classes.

Most people are probably more familiar with RediMed's walk-in clinics, which are a separate division of the health care provider. RediMed is owned and operated by Lutheran Health Network.

Potts, who coordinates the business health programs, supervises nine employees. Assignments can send them to workplaces throughout northeast Indiana, sometimes as early as 4:30 a.m. to catch shift workers at the beginning or end of their workdays.

Their focus is preventive medicine, Potts said. “Every day is different.”

Her basic advice: be active, eat right and manage stress. RediMed offers employers classes in each area, among numerous others. Mindfulness sessions have become especially popular.

Employers that offer workers incentives to improve their health can decrease insurance costs and increase employee satisfaction, said Potts, who has been with RediMed for 28 years.

When she's not with patients, Potts is probably on the move. She golfs in a league every Friday night and participates in two clogging – or Appalachian dancing – groups. She ice skates weekly when the downtown rink is open and works out daily at the YMCA.

The married mother of two grown sons also enjoys spending time with her four grandsons and attending Komets games.

Annette Johnson, Potts' supervisor, is vice president of operations for RediMed Business Health Services. One of the things Johnson likes about Potts is her devotion to healthy living.

“I think she's just a positive role model because she embodies wellness,” Johnson said. “The thing that I find most inspiring about her is she practices what she preaches.”

Potts has also been a valuable liaison between RediMed and the local business community, Johnson said.

“You never have to question her judgment,” Johnson added. “You can always trust her to do the right thing.”