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The Journal Gazette

  • Recalled Whirlpool cooktop

  • Recalled KitchenAid cooktop

  • Recalled JennAir cooktop

Friday, August 30, 2019 10:32 am

Whirlpool Corp. recalls glass cooktops

Model numbers

Model Numbers

Radiant Model Numbers Begin With:

KCES950HSS

KCES950HBL

KCES956HSS

KCES956HBL

WCE97US0HS

WCE97US0HB

WCE97US6HS

WCE97US6HB

JEC4430HS

JEC4430HB

JEC4536HS

JEC4536HB

JEC4424HB

 

Downdraft Radiant Model Numbers Begin With:

JED4430GB

JED4536GB

JED4430GS

JED4536GS

Whirlpool Corp. is recalling about nearly 30,000 glass cooktops with touch controls because they pose a burn and fire hazard.

The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.

Whirlpool has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.

The units were sold in the U.S., Canada and Mexico.

Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.

Customers may call 8 a.m. to 8 p.m. Monday through Friday at 888-900-7897 or online at repair.whirlpoolcorp.com. They can also visit either www.whirlpool.com, www.kitchenaid.com, or www.jennair.com and click on “Recall Information” at the bottom of the page for more information.