The Journal Gazette
Wednesday, January 06, 2016 10:00 pm

Frontier to hire 60 for call center

Staff, news services

Frontier Communications on Wed­nesday said it will hire 60 full-time residential sales and service consultants for the customer service call center at its Midwest Region headquarters, 8001 W. Jefferson Blvd., in Fort Wayne.

The provider of TV, Internet and other services is holding informational sessions Friday for prospective employees, who must apply online.

The company in September announced plans to hire about 35 for the call center and expected to fill those jobs in October. A Frontier spokesman said those jobs would pay $12 to $15 an hour with potential for monthly compensation bonus.

"We’re very excited to offer more employment opportunities in the Fort Wayne area," said Dan Sullivan, area general manager for Frontier Communications. "Frontier is committed to putting customers first and to our local communities," he said in a statement Wednesday. "Our employees live in the areas they serve, and we support the local economy in the Fort Wayne area and Allen County."

VisionTech Angels coming to city

An organization designed to help startups is adding a chapter in Fort Wayne.

VisionTech Angels has named physician-turned- ;entrepreneur Eric Beier president of its new Fort Wayne chapter. Beier founded and sold a successful Fort Wayne medical consulting firm, MedOptima, and is now CEO of the startup company Matrix- ;Bio.

Other VisionTech chapters are in Warsaw, Bloomington, Lafayette and Indianapolis.

The investing group will meet from 11:30 a.m. to 1 p.m. Jan. 19 at the Northeast Indiana Innovation Center, 3201 Stellhorn Road. The group’s goal is to provide capital and counsel to entrepreneurs and early-stage companies in the Fort Wayne area.

Factory orders down 3rd time in 4 months

Orders to U.S. factories declined in November for the third time in the past four months. A key category that tracks business investment fell as well.

Factory orders dipped 0.2 percent in November after a 1.3 percent increase in October, the Commerce Department said Wed­nesday. A closely watched category that serves as a proxy for business investment plans fell 0.3 percent.

American manufacturers have struggled this year with a strong dollar.

Pace of growth in services slows

U.S. services companies grew in December at their slowest pace since early 2014, a private survey found. But the deceleration occurred for a seemingly positive reason: Companies made deliveries faster.

The Institute for Supply Management said that its services index dipped to 55.3 last month from 55.9 in November. The December reading matched the most recent low set in April 2014. Any reading above 50 signals that services firms are expanding.

United CEO has heart transplant

The CEO of United Airlines, who has been on medical leave since October, underwent a heart transplant operation Wednesday. The airline said he was recovering.

United said it expects Oscar Munoz, 57, to return to work this spring. The airline said a transplant was "considered the preferred treatment and was not the result of a setback in his recovery."

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